Help Center

We use technical and organizational measures to protect your data. Only you and authorized staff can access it when needed for support or legal compliance.

Payments are processed via Stripe. Your card details are handled by Stripe, not stored on our servers.

You can cancel in Account Settings (when logged in) or via the Cancel subscription page (no login needed). Cancellation stops renewal; access usually remains until the end of the current billing period.

You have a 14-day withdrawal right for your subscription. To exercise this right, notify us within the withdrawal period via our Contact page (no login required) or by email at support@zvee.io.

You can export your CVs and cover letters as PDF directly from the editor. For a machine-readable (JSON) backup of all your data, go to Account Settings > Data export.

Your account and documents may remain stored so you can access them later, unless you delete your account. Some data may be retained where required by law (for example, transaction records).

Our AI is designed to work only from your actual CV data and avoid inventing information. However, suggestions may still be incomplete or contain errors. Always review outputs for accuracy, tone, and alignment with your experience before using them.